Contact information

GLACR — Contact Us

Have a question about your order, our products, or the color-change feature? We're happy to help.

Get in Touch

Email: Shoglacer@gmail.com

Response time: We aim to reply to all messages within [24–48] hours, [Monday to Friday]. Messages sent on weekends or holidays will be answered on the next business day.

For the fastest help, please include your order number and, for any issue with an item, a clear photo.

What We Can Help With

  • Order status and tracking
  • Questions about sizing, materials, or the thermochromic color-change feature
  • Damaged, defective, or incorrect items (see our Returns & Refund Policy)
  • Product or wholesale inquiries
  • General questions

Follow Us

  • Instagram: @GLACR
  • TikTok: @GLACR
  • Facebook: @GLACR
  • Youtube @GLACR

You can also reach us using the contact form on this page — just fill in your name, email, and message, and we'll get back to you.